Returns

According to Article 9, paragraph 1 of Government Ordinance no. 34 of June 12, 2014 regarding consumer rights in contracts concluded with professionals, you have the right to withdraw from distance contracts, without providing any reason, within 14 days from the date you or a third party other than the carrier, indicated by you, takes physical possession of the products / the last product.


If you withdraw, we will reimburse any amount we have received from you, excluding delivery costs.


You will be responsible for the direct cost of returning the products. The products you return must be in the same condition in which you received them. Products that have been tampered with, show signs of wear or use, scratches, chips, dents, mechanical/electrical shocks, or are missing accessories will not be accepted.


Our operators will assist you in choosing the return method and will provide you with the necessary details regarding the shipping address, packaging, or contacting the courier company. The money will be returned to an account specified by you.


The funds will be visible in your account within a maximum of 14 calendar days from receipt of the return.


Return a Product